De bekende managementdenker Noel Tichy stelt dat managers, in en rond hun dagelijks werk, te weinig vragen stellen en vindt dat een slechte zaak: “Many executives close off learning. In their day-to-day interactions with staff they are usually issuing instructions or making judgments about the ideas or performance of others. By telling rather than asking they are actually making their organizations less smart, less aligned, and less energized every day…. Asking lots of questions opens new doors to new ideas, which ultimately contributes to your competitive edge.” (meer…)